Peak Season Readiness Checklist

Peak Season Readiness Checklist

Prepare IT systems for peak season volume surges with this readiness checklist.

System Capacity

• Review current capacity for WMS, ERP, and network
• Test packing station and label printer performance under load
• Verify database and application server resources
• Plan for additional temporary devices and workstations
• Document capacity thresholds and bottlenecks

Backup and Failover

• Test backup restore procedures for critical systems
• Verify ISP failover and redundancy
• Validate offsite backup copies and immutability
• Create recovery runbooks with RTOs for each system
• Schedule pre-peak backup validation tests

Device and Network Readiness

• Audit scanner and mobile device inventory
• Replace aging devices before peak starts
• Verify WiFi coverage and roaming in all zones
• Test printing workflows at expected peak volumes
• Stage spare devices and cables for quick replacement

Access and Identity

• Plan for temporary seasonal user accounts
• Configure shared device sign-in for kiosks
• Verify MFA and conditional access policies
• Document offboarding procedures for seasonal staff
• Test access provisioning and deprovisioning workflows

Support and Escalation

• Define peak season support hours and escalation paths
• Prepare vendor contact lists and SLAs
• Create incident response playbooks for common failures
• Schedule on-site support coverage during critical periods
• Brief operations teams on IT escalation procedures