Pricing
Clear packages for ops-first IT and security. Final pricing depends on site count, coverage needs, and system complexity.
Most clients start with Essentials or Growth, then expand coverage as operations scale.
How pricing works
We price based on the operational reality of your environment, not generic device counts.
Environment
- Sites, square footage, and layout complexity
- Warehouse WiFi and roaming device needs
- Critical systems: WMS, printers, scanners, label workflows
Coverage
- Support hours and response expectations
- On-call escalation and incident coordination
- Change windows and maintenance cadence
Risk and compliance
- Security posture and regulatory requirements
- Backup and recovery objectives
- Vendor and ISP coordination scope
Packages
Starting points that adapt to your environment.
Essentials
- Best for: Single site operations that need stability and a reliable help desk.
- Help desk for users and shared devices
- Endpoint baseline hardening and patch coordination
- Microsoft 365 admin and identity basics
- Backup monitoring and restore guidance
- Vendor coordination (ISP, WMS, security tools)
- Monthly health report and prioritized fixes
- Typical outcomes: Fewer repeat tickets, cleaner baselines, faster incident resolution.
Growth
Most common- Best for: Growing warehouses that need tighter uptime and faster response.
- Everything in Essentials
- Expanded monitoring and alerting
- WiFi reliability reviews and roaming guidance
- Standardization roadmap across sites and stations
- Quarterly risk review and change planning
- Priority incident coordination with named owner
- Security controls tuning (MFA, conditional access, least privilege)
- Typical outcomes: More predictable uptime, fewer WiFi surprises, less firefighting.
Enterprise
- Best for: Multi-site operations with higher risk, compliance needs, or 24/7 throughput pressure.
- Everything in Growth
- Multi-site operating model and standards ownership
- Incident response coordination and recovery testing cadence
- Security program ownership and compliance alignment
- Dedicated quarterly strategy sessions
- On-call escalation options (scoped)
- Executive reporting with trends and priorities
- Typical outcomes: Operational consistency across sites, faster recovery, stronger security posture.
Pricing scope confirmation
Final pricing varies by site count, coverage hours, and complexity. We will confirm scope and a fixed monthly rate after a short intake.
What’s included
Core deliverables that keep operations stable, secure, and measurable.
Service delivery
- Ticketing and workflow ownership
- Response targets by severity
- Vendor coordination across ISPs and platforms
- Change planning and execution support
Security baseline
- MFA and identity hygiene controls
- Patch coordination with operational windows
- Endpoint baseline standards
- Least-privilege access tuning
Monitoring
- Critical systems monitoring
- Alert routing by impact and severity
- Named incident ownership for escalations
- Issue trend visibility for repeat failures
Reporting
- Monthly operational summary
- Top risks and service-impact themes
- Prioritized project recommendations
- Next-step planning with clear owners
Common add-ons
Targeted engagements to close priority gaps quickly.
Warehouse WiFi Assessment
- Coverage and roaming review, AP placement guidance, and prioritized remediation plan.
Security Baseline Hardening
- M365 identity hardening, endpoint baselines, and admin policy cleanup.
Backup and Recovery Test
- Recovery runbook, restore test, and gap remediation plan.
Site Standardization Sprint
- Station and network standards, golden configs, and rollout plan.
Pricing FAQ
Do you offer month-to-month? ▼
Yes. Many clients start month-to-month. For deeper standardization work, we may recommend a 90-day initial phase.
What hours do you cover? ▼
Coverage is scoped to your operating hours. We can add escalation coverage when required.
Can you support multiple sites? ▼
Yes. Multi-site consistency is a core focus, including standards and site-specific constraints.
Do you replace our existing vendors? ▼
No. We coordinate with ISPs, WMS vendors, and security providers and take ownership of driving resolution.
What is onboarding like? ▼
We inventory systems, align on response targets, establish baselines, then prioritize fixes. Typical onboarding is 2 to 4 weeks depending on complexity.
Can you start with an assessment? ▼
Yes. Many teams begin with a WiFi, security, or readiness assessment, then roll into a managed package.
Request a tailored quote
Tell us about your operation and we will scope a plan that fits your sites, systems, and coverage needs.